When you add a location to your card linking program, Fidel must perform a “Location Sync” that validates the location with the card networks before transactions can be accepted. In the past, this process has taken 7-10 business days.
We have completely refactored the merchant location onboarding process. Since this refactor, we are seeing greatly reduced location onboarding times. You can now expect your location onboarding with the card network to take 3-4 business days.