API not working on Live Environment - suddenly returning 401

Hi, good morning.

Our API calls are returning 401 “Identity does not have permission”.

As far as we know our api key didn’t expire. We didn’t run any deploys recently, and this started happening around 2 hours ago.

Any suggestions / fixes?


We identified an issue that caused card linking errors on some accounts from 7:54 AM GMT today. A fix was deployed at 10:59 GMT, and the issue looks to be resolved.

We will continue monitoring all systems closely, can you please confirm the error went away in the meantime?


Hi, sorry for the delay on answering. Yes, the error went away yesterday. All is working fine now.


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